p898 Privacy Policy – How We Look After Your Personal Data

When you register with p898, we collect the personal details you provide during sign-up, including your name, date of birth, email address, and contact number. We also collect information needed to verify your identity and confirm that you meet the minimum age requirement of 21 years for players in the Philippines. During your use of the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity to help us maintain a secure and stable service. Payment-related information — such as your preferred payment method and transaction history — is collected to process deposits and withdrawals accurately. We do not store full card numbers or sensitive banking credentials on our servers; these are handled by our regulatedthird-party payment partners who operate under their own compliance frameworks. All data collection is carried out in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012.

The personal data we collect is used primarily to operate your account, process transactions, and deliver the gaming services available on p898. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Where you have opted in, we may also send you information about promotions and offers available on the Promotion page — you can withdraw this consent at any time by contacting [email protected]. Your data helps us carry out identity verification and responsible gaming checks, which are required to protect both you and the integrity of the platform. We analyse aggregated, anonymised usage data to improve the platform experience, but this analysis does not identify you personally. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review.

p898 does not sell your personal information to third parties under any circumstances. We share data only where it is strictly necessary to operate the platform — for example, with payment processors to handle your deposits and withdrawals, or with identity verification providers to confirm your eligibility to play. In some cases, we may be required by Philippine law or a lawful regulatory order to disclose certain information to government authorities or law enforcement agencies. Any third-party service providers we work with are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not share your data with advertisers or unrelated commercial partners. If the ownership or structure of p898 changes in the future, your data may be transferred as part of that process, and you will be notified in advance where required by law.

We apply industry-standard security measures to protect the personal information stored on our systems, including encryption of data in transit and at rest, access controls that limit who within our organisation can view your information, and regular security reviews. Our platform uses secure HTTPS connections for all data exchanges between your device and our servers, so your login credentials and account details are protected during transmission. We maintain internal policies that restrict access to personal data to only those staff members who need it to carry out their role. Despite these measures, no online system can guarantee absolute security, and we encourage you to use a strong, unique password for your p898 account and to keep your login details confidential. If you suspect that your account has been accessed without your authorisation, please contact [email protected] immediately so we can take prompt action. We will notify you without undue delay if we become aware of a data breach that is likely to affect your personal information.

Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data in certain circumstances. You may also object to specific types of processing or request that we restrict how we use your information while a concern is being investigated. To exercise any of these rights, send a written request to [email protected] with your account details and a clear description of what you are requesting — we will respond within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests seriously and will work with you to resolve any concern as quickly as possible. Please note that some requests may be subject to legal limitations, for example where we are required to retain certain records for regulatory compliance purposes.

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a minimum period as required by Philippine financial regulations and anti-money laundering rules. When data is no longer needed and there is no legal basis for retaining it, we securely delete or anonymise it so that it can no longer be linked back to you. If you close your account, we will begin the process of removing your personal data from our active systems, though some records may be retained in secure archives for the legally required period. You can request information about the specific retention periods that apply to your data by contacting [email protected]. We review our data retention practices regularly to ensure they remain proportionate and compliant with applicable law.

p898 may update this Privacy Policy from time to time to reflect changes in our data practices, platform operations, or applicable Philippine law. When we make material changes, we will notify registered players by email or through a notice displayed on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can check back here at any time to see the current version. Continued use of the platform after an update has been communicated constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact [email protected] to arrange account closure. We encourage you to review this page periodically so you are always informed about how your personal information is being handled.